How Your Account Data Is Used
We use account details to create your profile, confirm the phone number supplied during account access and respond when you ask for help. Payment references can show whether a requested action relates to DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, but we use
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those records for account matching, status checks and security checks rather than unrelated contact. Device and browser details help us recognise unusual sign-ins and keep a session connected while you move from login to the lobby. We may retain records for the period needed to resolve
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account questions, security events or legal requests. Our Privacy Policy applies to access where local law permits, and you can ask us to clarify a specific record before making an account request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.